What you need to know

Terms of service

By using the agentslug.com service you are agree to following terms of service. Moreover, these document is the agreement between you as a agentslug.com user and Eskalacja, Szymon Nowicki as a agentslug.com service provider.

If you don't accept any of these terms, you are not allowed to use agentslug.com service in any manner.

§1 User / account

  1. By using agentslug.com service (in any manner), you are agentslug.com user.
  2. By registering in agentslug.com service you become registered user.
  3. To register an account, you have to provide us a valid e-mail adress, and select a password. Password should be unique (not user anywhere else) and should be strong.
  4. You are not allowed to give your account access to anyone else except you.
  5. You are responsible for any actions made within your account.
  6. You must not use agentslug.com service for any abusive or illegal acts.

§2 Payments

  1. Agentslug.com is pre-paid service. It means we won't charge you without your explicit permission.
  2. You can charge your account anytime you need. To charge your account, you need to buy points. Every point costs you 0.00001 EUR without VAT.
  3. Agentslug.com would decrease your account balance, after every point paid service action, by number of points according to §3 section.
  4. By purchasing points, you must provide us valid information about buyer (you or your company).
  5. If you are European Union citizen (but not a company), your final point price would be increased by Polish Value Added Tax. If you are EU company or non-EU company or non-EU citizen, final price won't be extend by VAT, but you should check if you need to pay any taxes in your country.
  6. Payments are processed by PayPal service.

§3 Paid services

  1. After every website check (single connection to your website), we will decrease your account by 1 point.
  2. If your website is down (downtime, check failed), we won't charge you until website is up again. It means dowtimes checks are completely free of charge.
  3. E-mail alerts are free of charge. It means, we won't charge you for any e-mail message.

§4 Service use

  1. As a registered user you are obliged to use your points within a reasonable period of time.
  2. If your account would be inactive for at least a year, Eskalacja as a service provider, reserves the right to delete your account without any money back procedure.
  3. Eskalacja wont delete any account without two weeks notice. It means, we will notice you if we tend to delete your account. After we send you a notice, you will have a two week to make your account active and restart to use our services.

§5 Personal data

  1. As a service provider, Eskalacja is administrator of any personal data you store within your account, such as your e-mail, your address, you company name or you IP.
  2. According to Polish data policies, you are right to access, edit or delete any of your personal data.
  3. According to Polish law, you can not edit any IP number you use to log in or access our service.

§6 Money back procedure

  1. You can undo your purchase/payments within 7 days after the payment is done.
  2. To undo your payment, you must contact us by email.
  3. Refund is possible for unused points only.


  1. Agentslug.com service is an online service provided by Eskalacja, Szymon Nowicki firm, registered in Poland, European Union; available on agentslug.com domain.
  2. Eskalacja provide agentslug.com service as is and as available.
  3. We may update this terms of service without notice. However we would email you before any major changes is made.